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Evidence Guide: CHCCSM013 - Facilitate and review case management

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

CHCCSM013 - Facilitate and review case management

What evidence can you provide to prove your understanding of each of the following citeria?

Determine response to case management.

  1. Utilise case management processes in accordance with organisational policies and procedures.
  2. Implement processes to enable the person to set goals and participate in case management processes.
  3. Integrate cultural considerations into all aspects of case management planning.
  4. Provide information on rights of appeal and avenues of complaint so the person understands their rights and responsibilities.
Utilise case management processes in accordance with organisational policies and procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Implement processes to enable the person to set goals and participate in case management processes.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Integrate cultural considerations into all aspects of case management planning.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Provide information on rights of appeal and avenues of complaint so the person understands their rights and responsibilities.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Conduct case management meetings.

  1. Facilitate information sharing with the person, including confidentiality and consent, and establish a rapport.
  2. Identify and agree on person and worker roles, responsibilities, boundaries, and processes of service delivery.
  3. Determine and agree on organisational requirements, family and community needs, responsibilities and rights.
Facilitate information sharing with the person, including confidentiality and consent, and establish a rapport.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify and agree on person and worker roles, responsibilities, boundaries, and processes of service delivery.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine and agree on organisational requirements, family and community needs, responsibilities and rights.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop a case management plan.

  1. Collaborate with the person to identify strengths, abilities and goals and develop an agreed approach to case management, following a person-centred framework.
  2. Develop a case management plan to reflect identified needs.
  3. Work with the person to identify the full range of immediate, short- and long-term needs of the person and other relevant parties.
  4. Establish and agree on processes to monitor and change case plan.
  5. Identify strategies to deal with complex and high risk situations.
  6. Assist person to set and achieve realistic targets for change or action and to take personal responsibility.
Collaborate with the person to identify strengths, abilities and goals and develop an agreed approach to case management, following a person-centred framework.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop a case management plan to reflect identified needs.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Work with the person to identify the full range of immediate, short- and long-term needs of the person and other relevant parties.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Establish and agree on processes to monitor and change case plan.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify strategies to deal with complex and high risk situations.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assist person to set and achieve realistic targets for change or action and to take personal responsibility.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitor and review case work activities and processes.

  1. Implement strategies to regularly monitor the effectiveness of case management processes against agreed goals, service provision and progress.
  2. Assess the need for case plan changes and develop strategies for alternatives and ongoing interventions.
  3. Negotiate with relevant parties any proposed changes arising from case review.
  4. Document all case work interventions in compliance with evidence-based practice and confidentiality requirements.
  5. Implement case closure according to organisational policy and procedures.
Implement strategies to regularly monitor the effectiveness of case management processes against agreed goals, service provision and progress.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assess the need for case plan changes and develop strategies for alternatives and ongoing interventions.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Negotiate with relevant parties any proposed changes arising from case review.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Document all case work interventions in compliance with evidence-based practice and confidentiality requirements.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Implement case closure according to organisational policy and procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Required Skills and Knowledge